Please allow 3-5 business days for processing and 3-7 business days to ship. Business days EXCLUDE weekends. During high sale times and holiday seasons, it may take up to 7-9 business days for standard processing. Our business days are Monday- Friday, we ship Monday-Saturday.

We are unable to make any adjustments, or additions, to orders after they have been submitted. No exceptions. 

We are unable to cancel orders after they have been submitted.

Pre order items will ship on or before date listed. The Pre order date may change due to high volume.  If you have additional items listed on a pre order, we will not ship separately, the entire order will ship together.

How do I track my order?

You will receive an emailed shipping confirmation with tracking information once your item has shipped. 

What if my package gets lost?

All orders are shipped via UPS or USPS. 

Plus Size Ego is not responsible for lost or stolen packages and will not replace any lost or stolen merchandise. In the event that your package is lost or stolen, please contact:

UPS: 1-800-742-5877

USPS: 1-800-275-8777